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  • Why do I receive an ‘Unsupported Windows version detected’ or ‘Unsupported SQL Server version detected’ warning during the installation of Coffalyser.Net?

Why do I receive an ‘Unsupported Windows version detected’ or ‘Unsupported SQL Server version detected’ warning during the installation of Coffalyser.Net?

in Error Messages
  • Coffalyser.Net

The warning Unsupported Windows version detected can either be caused by a version of Windows that is too old and is no longer supported by Microsoft, or by the use of a 32‑bit operating system. The warning Unsupported SQL Server version detected is displayed by Coffalyser.Net v.240129.1959 onwards if you currently use a 32‑bit preconfigured SQL Server.

Coffalyser.Net makes use of Microsoft SQL Server to host its database. From SQL Server 2016 onwards, only 64‑bit versions of Windows are supported by Microsoft. The preconfigured SQL Server bundled with Coffalyser.Net versions v.240129.1959 and onwards can, therefore, also no longer support 32‑bit operating systems.

Options if you currently use a 32‑bit or unsupported operating system

  • Upgrade to a 64‑bit version of Windows that is still supported by Microsoft (e.g. Windows 11 or Windows Server 2022). This is the preferred solution.
  • If it is not possible to upgrade the operating system, consider moving SQL Server to a network server that can use a supported 64‑bit operating system. Coffalyser.Net can be installed on a 32‑bit operating system and can connect to SQL Server on a different 64‑bit network server. More information about database migration.

Options if you currently use a 32‑bit preconfigured SQL Server

  • Microsoft does not offer a way to upgrade a 32‑bit version of SQL Server to a 64‑bit version. Therefore, your only option to switch to a 64‑bit version is to create a backup of your data, uninstall the 32‑bit version of SQL Server, install a new (preconfigured) version of SQL Server, and migrate the data to the new server. Contact us for support if required.
  • You can also use this opportunity to migrate the data to an SQL Server that runs elsewhere within your network. This can be particularly beneficial for larger organisations.
Warning
Microsoft has stopped supporting the last available 32‑bit SQL Server version (2014 SP3) on 09 July 2024. The use of an unsupported operating system or SQL Server version is strongly discouraged, as the system may become unstable or insecure because Microsoft has stopped patching critical issues. These configurations are also not supported by MRC Holland (see also the system requirements).

Related Pages

  • Coffalyser.Net v.240129.1959 release notes

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Disclaimer

The information provided in this material is correct for the majority of our products. However, for certain applications, the instructions for use may differ. In the event of conflicting information, the relevant instructions for use take precedence.


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